Privacy Policy

1. Introduction

Welcome to Agri Twist Private Limited (“Agri Twist”, “we”, “us”, or “our”).

Agri Twist is engaged in the business of protected cultivation solutions, including polyhouse and greenhouse structures, irrigation systems, cultivation-related services, technical consultation, installation, maintenance, and assistance with government subsidy documentation.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website agritwist.com (“Website”) or communicate with us through our Website, forms, email, WhatsApp, telephone, or other digital channels.

By using our Website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

A. Personal Information

When you contact us, request a quotation, submit an enquiry, or use our services, we may collect:

• Full name
• Mobile/telephone number
• Email address
• Residential or business address
• Village, district, state, or project location
• Details of your agricultural or protected cultivation project
• Land/project-related information provided by you
• Information required for quotations, project proposals, subsidy assistance, or documentation

B. Technical Information

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referring website
• General Website usage information

C. Information You Voluntarily Provide

We may collect information that you voluntarily provide through:

• Contact forms
• Enquiry forms
• Quotation requests
• WhatsApp or other messaging platforms
• Email
• Telephone calls
• Feedback forms
• Social media interactions

3. How We Use Your Information

We may use the information collected for legitimate business purposes, including:

• Responding to your enquiries
• Providing quotations and project estimates
• Understanding your project requirements
• Providing polyhouse, greenhouse, irrigation, and protected cultivation services
• Preparing project proposals and related documents
• Providing technical consultation
• Communicating with you regarding your project
• Processing orders and service requests
• Providing after-sales support
• Assisting with government subsidy-related documentation where applicable
• Improving our Website, products, and services
• Sending important service-related communications
• Sending promotional or marketing communications where permitted
• Preventing fraud, misuse, or unauthorized activities
• Maintaining business and financial records
• Complying with applicable laws and regulatory requirements

4. Government Subsidy and Project Information

If you request assistance with government subsidy, bank finance, project documentation, or other agricultural schemes, we may need to collect and process additional information and documents provided by you.

Such information may include project details, land-related information, bank-related documents, invoices, quotations, photographs, identification documents, and other documents necessary for the relevant process.

We will use such information only for the purpose for which it has been provided and for related legitimate business, documentation, compliance, or service requirements.

Agri Twist does not guarantee approval, sanction, or disbursement of any government subsidy, loan, or financial assistance. Such decisions are made by the relevant government department, financial institution, or competent authority.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve user experience, understand Website traffic, remember preferences, and analyze Website performance.

Cookies may help us understand:

• How visitors use our Website
• Which pages are visited
• How users navigate the Website
• Website performance and technical issues

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

6. Third-Party Services

Our Website may use third-party services or platforms, such as:

• Website hosting providers
• Analytics services
• Contact form providers
• Communication platforms
• WhatsApp or messaging services
• Payment service providers, where applicable
• Social media platforms
• Advertising and marketing platforms
• These third parties may process information according to their own privacy policies and terms.

We do not sell your personal information to third parties.

7. Sharing of Information

We may share your information only when reasonably necessary for legitimate business purposes, including with:

• Employees and authorized representatives of Agri Twist
• Contractors, service providers, or technical partners assisting us
• Banks or financial institutions when required for a project or financing process
• Government departments or authorities where required for subsidy or regulatory purposes
• Professional advisors, auditors, or legal consultants
• Technology, hosting, communication, and IT service providers
• Law enforcement or regulatory authorities where required by applicable law

We take reasonable steps to ensure that information shared with third parties is handled appropriately.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing requested services
• Maintaining business records
• Completing project documentation
• Meeting accounting, tax, legal, and regulatory requirements
• Resolving disputes
• Protecting our legal rights

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information held by us
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Request information regarding how your personal data is being processed
• Opt out of certain promotional communications

To exercise an applicable right, you may contact us using the details provided below.

11. Marketing Communications

If you provide your contact information, we may contact you regarding:

• Products and services
• New agricultural solutions
• Polyhouse and greenhouse projects
• Offers and promotional activities
• Government subsidy-related updates
• Company announcements

Where required by applicable law, we will obtain appropriate consent before sending promotional communications.

You may request to stop receiving promotional communications at any time.

12. Children's Privacy

Our Website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. External Links

Our Website may contain links to third-party websites, including social media platforms, government websites, financial institutions, or other external resources.

Agri Twist is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage you to periodically review this page for the latest information about our privacy practices.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Agri Twist Private Limited

For privacy-related enquiries, please mention “Privacy Policy / Data Protection” in the subject of your communication.

16. Consent

By using our Website and voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we will obtain consent or rely on another lawful basis for processing your personal information in accordance with accordance with applicable law.

© 2026 Agri Twist Private Limited. All Rights Reserved.